At IndiTrails, we aim to provide our customers with a smooth and secure payment experience. This Payment Policy outlines the methods available, how your payments are processed, and important terms related to online transactions.

Accepted Payment Methods

We currently accept the following payment options:

• Credit/Debit Cards – Visa, MasterCard, RuPay, and other major cards.
• UPI Payments – via supported apps (PhonePe, Google Pay, Paytm, BHIM, etc.).
• Net Banking – through leading banks in India.
• Cash on Delivery (COD) – available at select locations (extra charges may apply).

Secure Transactions

• All online transactions are processed through trusted and encrypted payment gateways.
• We do not store your sensitive payment details (like card numbers or CVV codes).
• Payment gateways may use OTP, PIN, or other authentication for added security.

Payment Confirmation

• Once your order is placed successfully, you will receive an order confirmation email/SMS with payment details.
• For COD orders, payment is collected at the time of delivery.

Pricing & Currency

• All prices listed on our website are in Indian Rupees (₹), unless otherwise specified.
• Prices are inclusive of applicable taxes, unless stated otherwise.

Payment Issues

• If your payment fails but the amount is deducted from your bank account, it will be automatically refunded within 5–7 business days by your bank/payment provider.
• For payment-related concerns, contact us at livgreen@inditrails.in with your transaction details.

Fraud Prevention

• IndiTrails reserves the right to cancel suspicious or fraudulent orders without prior notice.
• Multiple failed payment attempts may result in temporary blocking of checkout access for security reasons.

Contact Us

📧 Email: livgreen@inditrails.in
📞 Phone: +91 9136352310 / +91 7975377057