At IndiTrails, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.inditrails.in or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Personal Details: Name, email address, phone number, billing/shipping address.
• Payment Information: Credit/debit card details, UPI, net banking, or other payment data (processed securely via payment gateways — we do not store sensitive payment details).
• Order Details: Products purchased, transaction history, and preferences.
• Log Data: IP address, browser type, pages visited, date/time of visits, and time spent on our website.
• Cookies & Tracking Data: Information collected through cookies to enhance browsing experience, track preferences, and improve site performance.

How We Use Your Information

We use the collected information for purposes such as:

• Processing and delivering your orders.
• Providing customer service and support.
• Sending order confirmations, updates, and shipping notifications.
• Improving our website, products, and user experience.
• Sending promotional emails or offers (only if you have opted in).
• Analytics and business purposes to understand customer behavior.

Sharing of Information

• We do not sell or rent your personal information to third parties.
• We may share necessary data with trusted partners (e.g., courier companies, payment gateways, analytics providers) to process your orders.
• We may disclose information if required by law, government authorities, or legal obligations.

Cookies & Tracking Technologies

• Our website uses cookies to improve functionality and personalise your shopping experience.
• Cookies may be used to remember preferences, enable shopping cart functionality, and analyse traffic.
• You can manage or disable cookies through your browser settings. However, some features of our site may not function properly without them.

Data Security

• We use industry-standard encryption and secure payment gateways to safeguard your personal and financial information.
• While we take strong precautions, please note that no method of internet transmission or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access and review the personal data we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing communications at any time.
• Manage cookie preferences through browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our website after changes means you accept the updated policy.

Contact Us

For questions, concerns, or privacy-related requests, please contact us at:
📧 Email: livgreen@inditrails.in
📞 Phone: +91 9136352310 / +91 7975377057